Terms & Conditions

Terms and conditions of www.kcpeaches.com


Your access to and use of www.kcpeaches.com (“the website”) is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website or placing an order online, you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.

KC Peaches Online is currently only accepting orders from companies with an agreement of service with KC Peaches. If you or your company is interested in placing orders online, please contact us for further information. The acceptance of any orders placed by individuals or companies that do not have an agreement of service are at the sole discretion of KC Peaches.


2.1 KC Peaches privacy policy can be viewed by clicking the Privacy tab on the home page.


3.1 To make a purchase, simply browse the ‘Order Online’ section on the website and click on items that you wish to add to your order (‘shopping cart’). After you have finished your selection, please click ‘Checkout” and you will be asked for additional details.

3.2 In order to place an order, you must accept the Terms and Conditions of the website. If you do not accept to the Terms and Conditions to KC Peaches service, your order will not be accepted. If you think your email address or contact details has been obtained by a third party, you must immediately notify KC Peaches by emailing thekitchen@kcpeaches.com.

3.3 There are daily cut-off times for receipt and delivery of orders. These are listed on the homepage and the summary of order page (www.kcpeaches.com/order/cart). Delivery times are not guaranteed. No new same day orders can be accepted after 10:15am, the time listed. Any cancellations or amendments to an order must be made by calling the telephone number shown on www.kcpeaches.com by 4pm the day before the delivery date. We do not accept same day cancellations or amendments. 

3.4 Customers will receive an email confirmation alerting them to the receipt by KC Peaches of their order.

3.5 To guarantee supply, orders for specialised pastries and large quantities must be placed 36 hours in advance. Orders for breakfast pastries need to be ordered by 4pm the previous working day. Order deadlines for specialised pastries and large quantities are listed on http://kcpeaches.myshopify.com/collections/platters.

3.6 Any order you make for products on the website is an offer by you to purchase such products (subject to these terms and conditions), and acceptance of any order is at the sole discretion of KC Peaches. An order is deemed to have been accepted by KC Peaches only when you receive an email confirmation of your order. If you do not receive an email confirmation within 15 minutes of placing your order, please email thekitchen@kcpeaches.com or try again. Once we have accepted your order, there may be occasions where, for quality reasons or other reasons beyond our control, it will not be possible to complete your order in full. In such cases, KC Peaches will contact you and ask you to amend your order. If you have any difficulty placing your order online, please call +353 1 677 0333.


4.1 The price of products will be as set out in KC Peaches online product list, current at the date of order.

4.2 Price and availability information is subject to change without notice.

4.3 KC Peaches accepts payment online by Visa, MasterCard, and Laser. Payment will be charged against your card at the time of order. No cash on delivery is accepted.

4.4 If your company has entered into a credit account agreement with KC Peaches to the effect that it will pay for your order then we will arrange payment directly with your company.

4.5 For credit accounts, a confirmation of your order will be emailed to you and will serve as a receipt of services. Credit account customers will receive a monthly statement, showing all orders placed and any outstanding sums due to KC Peaches payable within 30 days from the date of receipt. If you are interested in setting up a corporate credit account for your company, please call +353 1 677 0333 or email thekitchen@kcpeaches.com.

4.6 KC Peaches reserves the right to accept or refuse any credit account application at its discretion. KC Peaches reserves the right to terminate any account at any time and need not give any reason for such a decision.


5.1 Products will be delivered to the collection point nominated by yourself at the making of the order. Deliveries organized through a company will only be made to the collection points nominated by the company. Any changes to a nominated collection point in an already placed order must be made to KC Peaches by telephone or email at least one day in advance and a response communicated from KC Peaches before a delivery can be made.

5.2 All nominated delivery points, whether for individual customers or credit accounts must be approved in advance by KC Peaches.

5.3 If any part of an order is found to be missing (or is rejected) on delivery, the customer must inform KC Peaches immediately by calling the telephone number listed on www.kcpeaches.com. Customers are responsible for and must contact KC Peaches within one hour of delivery with any issues pertaining to any order, or the order will be deemed to have been accepted as complete.


6.1 KC Peaches product is supplied strictly for direct customer use. Under no circumstances is KC Peaches food to be re-sold to a third party or offered at discounted or inflated rates to a third party. This restriction also applies to in-house catering arrangements where Contract Caterers are ordering on behalf of clients.

6.2 KC Peaches does not currently accept substitutions on sandwiches or any other items. In the future, we hope to offer a more robust website to allow for more specialized ordering. We encourage any comments, suggestions or feedback be emailed to thekitchen@kcpeaches.com

6.3 Customers will comply with any instructions and recommendations of KC Peaches in relation to the storage and use of the products (for example and without limitation, use by dates).


7.1 KC Peaches products may contain traces of nuts. For full nutritional information or questions on any KC Peaches product, please email thekitchen@kcpeaches.com.


8.1 KC Peaches Ireland Limited shall have no liability whatsoever in contract, tort or otherwise in respect of any loss or damage in regards to any customer or person by any product or service sold or delivered, either directly or indirectly, by KC Peaches to any customer or person.

8.2 KC Peaches will not be liable for any loss, damage or injury, whether direct or indirect, actual, economic or consequential, arising from the sale or delivery of a KC Peaches product or service to any customer or person. Where KC Peaches is responsible for any loss, damage or injury to any customer it may at its absolute discretion deliver replacement products (at its own expense) to the customer or refund any sums paid by the customer.

8.3 KC Peaches shall not be liable for any loss, injury or damage caused to any customer or person whatsoever by any use or malfunction of any of KC Peaches electronic communications networks or services.

8.4 Nothing in these terms will limit or exclude the liability of KC Peaches for death or personal injury caused by negligence on its part and nothing in these terms will affect your statutory rights.

8.5 Nothing in these terms and conditions shall exclude your statutory or legal rights under Irish and EU law as a consumer of products or services.


9.1 You can terminate your registration by emailing thekitchen@kcpeaches.com.

9.2 KC Peaches reserves the right to terminate your access to KC Peaches online ordering system immediately without notifying you in advance should you not operate your account in line with the terms and conditions.


10.1 KC Peaches retains all rights in the site design, text, code, graphics and operation of its website. Customers may print and download information on www.kcpeaches.com for personal use. Any use of any materials without KC Peaches prior written consent is strictly prohibited.


11.1 If you need to contact KC Peaches, please call +353 1 677 0333 or email thekitchen@kcpeaches.com. Alternatively, you can write to KC Peaches, Unit 10A Trinity Enterprise Centre, Pearse Street, Dublin 2.


KC Peaches reserves the right to:

12.1 Change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that KC Peaches shall not be liable to you for any such changes or removal; and

12.3 KC Peaches reserves the right to change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such amendments. If any amendments are considered in the reasonable opinion of KC Peaches to be material, notice of the changes will be emailed to all registered users at the email address provided.

12.4 If you do not accept any changes or amendments to KC Peaches service and online ordering system, you should immediately terminate your registration.


13.1 KC Peaches is committed to providing its customers with the best service possible through its online delivery system, however this cannot be guaranteed. KC Peaches does not accept responsibility or liability for any interruption or delay which may occur to anyone visiting or wishing to visit www.kcpeaches.com.

13.2 In the event that KC Peaches cannot fulfill obligations to you under this agreement due to any event beyond our reasonable control, we will notify you and we will be relieved of our obligations to you under these terms and conditions to the extent such performance is hindered by such an event.


4.1 This agreement is governed by Irish law. KC Peaches Ireland Limited and you, the customer, agree to submit to the exclusive jurisdiction of the Irish courts.


15.1 The Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.